If you live in the US, from now on, don't worry about your cracking screen of HTC smartphone. Don't even think that the HTC smartphones are invincible, if you dropped it, it would be broke as usual.
Instead of introducing new hardware, HTC announcing new Customer Service. That new program named "HTC Advantage" give these benefits for HTC One Series (currently includes the One, One Mini and One Max) and only for U.S.:
- Free screen replacements for the first six months of ownership.
- Keeping the Android software update to the latest for at least two years.
- Get 25 and 50GB of free Google Drive storage for two years from time of purchase.
U.S. customers can get their screen replaced under the Advantage
platform by sending their device out free to HTC, and getting it back
within eight to ten days. Paying $29 will get you overnight shipping for
faster turnaround, and the plan includes refurbishment or replacement
of hardware if the broken glass is only the surface indicator of deeper
problems, providing you’re still within the term of your original
Best of all, HTC Advantage comes at no extra cost to U.S. customers.
You're now able to purchase an HTC One device with full confidence that
you'll be covered in the event disaster strikes - for six months,
anyway. This is a smart move by HTC, and
Advantage hits a lot of the pain points of owning a modern smartphone, because Android smartphone makers have always struggled to differentiate
their products from the rest of the field, and in the past the way
they’ve tried to accomplish that is with modifications at the OS level
that often come across as at best unnecessary and at worst, frustrating, and finding the replace-part is very hard. Let's wait and see how their customer respond.